Cortina 2020 - Official Website - #FinalsCortina2020

THE EVENT HAS BEEN CANCELED

Due to the current health situation, the Audi FIS Ski World Cup Finals Cortina 2020 has been canceled.

FAQ

Ticket refunds

All types of tickets will be refunded up to 100% of the ticket face value, excluding booking and service fees.

I purchased my ticket on Fondazione Cortina website, how do I get a refund?

If you purchased your ticket on Fondazione Cortina official website, you will be reimbursed on the credit card you used to purchase it.

Your ticket will be refunded up to 100% of the ticket face value, excluding booking and service fees, by 15th April 2020 (any delays may depend on your credit card system).

If you purchased your ticket at the Fondazione Cortina ticket office and paid by bank transfer or other payment methods, you will be reimbursed by bank transfer.

The refund will be transferred to the same bank account from which the payment was received after we have checked the receipt of payment.

If you purchased your ticket at the Fondazione Cortina ticket office, you have to send an e-mail to tickets@cortina2021.com with the following information: name, surname, copy of your ticket, IBAN, amount paid.

If you purchased your ticket at the ticket centres in Cortina, Dobbiaco/Toblach and San Vito, you will be reimbursed according to the conditions set out by the ticket centre.

You must return your printed ticket to Fondazione Cortina 2021, via Marangoi 1, 32043 Cortina d’Ampezzo (BL) or send it by mail to Fondazione Cortina 2021, via Marangoi 1, 32043 Cortina d’Ampezzo (BL) to be reimbursed. The refund will be issued by 15th April 2020.

If you purchased your tickets in a Vivaticket ticket centre, you must contact the ticket centre where you made the purchase and you will then need to return the printed ticket in person.

The refund will be issued by 15th April 2020 according to the conditions set out by the ticket centre.

If you purchased your ticket in other shops that are affiliated with Fondazione Cortina, you must send an e-mail with your name, surname, IBAN, amount paid and a copy of your ticket to the shop where you made the purchase. You can also go there and return your ticket in person.

The refund will be issued by 15th April 2020 according to the conditions set out by the shop.

Please note:

Tickets issued in the ‘traditional’ format, i.e. printed on thermal paper, will be refunded only if the originals are returned.

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